Services & FAQs

Customized orders and designs

Please allow ample time for your bespoke jewelry to come to life ideally 5 days or above. Simply provide us your design or specifications, and we would be glad to consult and assist.

Fix and maintenance services

Drop your item with noted area(s) for fixing, cleaning or desired additions or enhancement. Allow up to two working days.

Payment options

Major credit cards and payment channels accepted: i.e. VISA, MasterCard, JCB, UnionPay, Alipay

Bank transfers available: please visit and contact us directly

Wire transfers available: please call or email us (typically for orders shipped overseas)

Certificate of guarantee / authenticity

Our jewelry items and all gemstones are certified of authenticity. All items come with certificate of guarantee.